I ship using USPS First Class mail. Post-pandemic, I hope to offer more options for folks in a hurry, but for now, I appreciate your patience!
I accept returns and offer refunds or exchanges for six months after purchase. If you're unhappy, please contact me, and I'll send you a free shipping label for a return.
Yarn that's still in the skein, has its label, and is in good condition is fine, but I can't accept yarn that has been wound into a ball (or otherwise taken out of the skein), or damaged in any way. Thanks for understanding!
Frequently asked questions
How do I care for my hand-dyed yarn?
Each yarn has specific care instructions in its item description. Some are hand wash only, and some are machine washable. (I tend to hand wash everything, out of an abundance of caution, especially with hand-dyed yarns.) Almost all should be laid out flat to dry.
Do you take custom orders?
Yes! I'd love to do a custom order for you. Drop me a line, and I'd be happy to chat. If you have a color palette you'd like to use as a starting point (e.g. "blues and greens" or "gray with red speckles"), I'd love to hear it.